Road Traffic Accident Claims

If you have been injured in a road traffic accident that was not your fault, you may be entitled to compensation for your injuries and for what the accident has cost you. Marley Solicitors acts for drivers, passengers, cyclists, motorcyclists and pedestrians across the UK on a no win, no fee basis, including claims where the other driver was uninsured or drove off.

Most people we speak to have never made a claim before. They want to know three things: whether it is worth pursuing, what it will cost them, and how much of their time it will take. We will answer all three honestly in the first conversation, and if we do not think a claim will succeed, we will say so.

Lesley Anne Delaney, Principal Solicitor and Director at Marley Solicitors

Reviewed by Lesley Anne Delaney, Principal Solicitor and Director, Marley Solicitors

Lesley was admitted as a solicitor in March 2008 and has practised in personal injury and clinical negligence litigation ever since. She is a Director and Owner of Marley Solicitors Ltd, and serves as the firm’s Compliance Officer for Legal Practice (COLP) and Compliance Officer for Finance and Administration (COFA).

SRA ID 422379 | Verify on the Law Society register | Marley Solicitors Ltd is authorised and regulated by the SRA (No. 648368) | Last reviewed: October 2026

Who can make a road traffic accident claim?

You can claim if another road user’s negligence caused your injury. That includes:

drivers
passengers in any vehicle, including a car driven by a friend or family member
cyclists
motorcyclists and moped riders
pedestrians
bus, coach and taxi passengers
horse riders

Passengers are usually in a strong position. A passenger is rarely to blame for a collision, so the question tends to be which driver’s insurer pays rather than whether the claim succeeds.

The person responsible does not always have to be another driver. Claims can also arise from potholes and badly maintained roads, where the highway authority may be liable, and from vehicles with defects that should have been found and fixed.

Types of road traffic accident claims we handle

Car and vehicle collisions – rear-end, junction and head-on collisions
Cyclist and motorbike accidents – including car doors opened into your path and vehicles pulling out
Pedestrian collisions – on pavements, in car parks and while crossing the road
Zebra and pelican crossing accidents – where a driver failed to stop
Multi-car pile-ups – where several drivers and insurers may share responsibility
Side swipe collisions – often caused by lane changes and merging
Single vehicle accidents – where a passenger was injured, or road conditions or another driver forced the vehicle off the road
Whiplash – and other neck, back and soft tissue injuries
Bus, coach and taxi accidents – including falls on board caused by harsh braking
Uninsured and hit-and-run drivers – claimed through the Motor Insurers’ Bureau

Where an injury is life-changing, our serious injury team works on the claim alongside rehabilitation and interim payments.

Road traffic accidents in Great Britain – the current picture

The Department for Transport publishes official figures each year, based on collisions reported to the police. Its final statistics for 2025, published on 30 July 2026, show:

1,538 people were killed on Britain’s roads, 4% fewer than in 2024
29,918 people were killed or seriously injured, an increase of 4% on the previous year
127,883 casualties of all severities, broadly unchanged from 2024
motorcyclists accounted for 25% of road deaths while making up just 1% of road traffic

Two things stand out. Fewer people are being killed, but more people are being seriously hurt, and pedestrians, cyclists and motorcyclists continue to account for a far larger share of deaths and serious injuries than their share of traffic. And because these are police-reported figures, they understate the true picture. Many collisions where someone is injured are never reported to the police, and those people are still entitled to claim.

Proving the other driver was at fault

To succeed, we need to show that the other road user failed to take reasonable care, and that this caused your injury. The Highway Code sits at the centre of most road traffic claims. Breaking one of its rules is not automatically negligence, but the courts use it to judge what a careful road user would have done.

Since January 2022 the Highway Code has included a hierarchy of road users, placing the greatest responsibility on those who can do the greatest harm. Among other things, drivers should give way to pedestrians crossing or waiting to cross at a junction, and give cyclists more room when overtaking. These changes have strengthened the position of pedestrians and cyclists in many claims.

The evidence that helps most is usually gathered in the first few days:

the other driver’s name, registration number and insurance details
a police incident or crime reference number, if the police were involved
dashcam footage, and details of any CCTV nearby, which is often recorded over within weeks
photographs of the vehicles, the scene, road markings and your injuries
names and contact details of witnesses
receipts for expenses and a note of time off work

Do not worry if you do not have all of this. We can request police reports, approach witnesses and trace insurers on your behalf.

If you were partly to blame

You can still claim. Where both sides contributed to an accident, compensation is reduced to reflect your share of the responsibility. This is called contributory negligence. Not wearing a seatbelt is the most common example: courts usually reduce compensation by 25% where a seatbelt would have prevented the injury altogether, and by 15% where it would have made the injury less severe.

Whiplash claims and the Official Injury Claim service

Since 31 May 2021, most claims by adult drivers and passengers in England and Wales where the injury is valued at £5,000 or less go through a government online service called Official Injury Claim. Whiplash injuries lasting up to two years are compensated using a fixed tariff set by regulations, rather than by negotiation, with a slightly higher figure where there is also a minor psychological injury such as travel anxiety. The tariff was increased by around 15% for accidents on or after 31 May 2025.

These rules do not apply to pedestrians, cyclists, motorcyclists or horse riders, to children, or to injuries worth more than £5,000. Where you have other injuries alongside whiplash, those are valued in the usual way and combined with the tariff figure, with an adjustment so that overlapping symptoms are not paid for twice.

Lower value claims also carry very limited recovery of legal costs from the other side. We will tell you at the outset whether your claim falls under these rules and what that means for you in practice.

Uninsured drivers and hit-and-run accidents

If the driver who hit you had no insurance, or drove off without being identified, you can still claim. The Motor Insurers’ Bureau (MIB), funded by contributions from motor insurers, compensates people injured by uninsured and untraced drivers under agreements with the government. We handle these claims in the same way as any other.

In a hit-and-run, report the accident to the police as soon as possible, and within 14 days wherever you can. Keep the crime or incident reference number, because the MIB will ask for it and can refuse a claim that was not reported. An application to the MIB for an injury caused by an untraced driver normally has to be made within three years of the accident.

How much compensation could you receive?

Compensation is made up of two parts.

General damages cover the injury itself, including pain, suffering and the effect on your day-to-day life. Most injuries are valued against the Judicial College Guidelines, which set brackets by injury type and severity and were updated in their 18th edition in April 2026. Whiplash injuries lasting up to two years in claims within the Official Injury Claim rules are valued using the fixed tariff instead.

Special damages cover your financial losses, both those already incurred and those expected in future:

loss of earnings, including future loss where you cannot return to the same work
physiotherapy, counselling and other treatment
care and help at home, whether paid for or provided by family
travel to medical appointments
vehicle repairs or the value of a written-off vehicle, recovery and storage charges
replacement vehicle hire while yours is off the road
your insurance policy excess
damaged belongings such as phones, clothing, helmets and child seats

Every case turns on its own facts. We value your claim using an independent medical report, sourced through MedCo where the rules require it, so that the figure reflects how long your symptoms are likely to last and not only how you feel today.

How to start a road traffic accident claim

Free initial consultation. Tell us what happened. There is no cost and no obligation to go further.
We assess the claim. We give you an honest view of whether it is likely to succeed, and say so plainly if we think it is not.
We notify the other side’s insurer. We send the details of your claim to the insurer of the driver responsible, or to the MIB where the driver was uninsured or untraced.
The insurer responds on liability. The court’s pre-action rules give the insurer a set period to investigate and say whether it accepts responsibility.
Independent medical assessment. Arranged and paid for by us, to establish the extent of your injury and how long it is likely to last.
Negotiation and settlement. Most claims resolve at this stage. Court proceedings are a last resort.

Where liability is admitted, we ask the insurer to fund treatment such as physiotherapy early, under the industry Rehabilitation Code, so you are not waiting for the claim to finish before you can start getting better.

How long does a road traffic accident claim take?

It depends mainly on whether the other side admits fault and on how quickly you recover. Straightforward claims where liability is accepted early and symptoms settle within a few months often conclude within six months to a year. Claims involving disputed liability, more serious injuries or ongoing symptoms take longer.

We will not push you to settle before your prognosis is clear. Once a claim is settled it cannot be reopened, so accepting an early offer before you know how your injury will develop risks leaving you short.

Will I have to go to court?

Very unlikely. The overwhelming majority of road traffic claims settle through negotiation with the insurer. Issuing proceedings is sometimes necessary, usually to protect the time limit or where an insurer will not engage, and even then most cases settle before any hearing. If yours were one of the rare cases to reach a hearing, we would prepare you thoroughly and represent you throughout.

Time limits for making a claim

In most cases you have three years to bring a road traffic accident injury claim. That period runs from the date of the accident, or from the date you first knew your injury was caused by it, if later.

There are exceptions:

Children – the three years do not begin until their 18th birthday, so a claim can be brought up to their 21st
People who lack mental capacity – no time limit runs while they lack capacity
Fatal accidents – three years from the date of death, or from the date the family learned someone else was responsible
Hit-and-run accidents – the accident should be reported to the police within 14 days wherever possible, as well as meeting the three-year limit
Vehicle damage only – where there is no injury, a claim for damage to property can usually be brought within six years

Even where you have time, evidence such as CCTV, dashcam footage and witness memories fades quickly. The earlier you contact us, the stronger your claim is likely to be.

Claiming on behalf of someone else

For a child. A parent or guardian brings the claim as litigation friend. Any settlement has to be approved by a court, which exists to protect the child’s interests, and the money is usually held until they turn 18.

For an adult who lacks capacity. A family member, deputy or attorney can act as litigation friend and bring the claim on their behalf.

After a death. The estate can claim for what the person suffered before they died, and dependants can claim for their own losses, including loss of financial support and funeral costs. Certain close relatives may also be entitled to a statutory bereavement award. Families coming to us after a fatal collision are usually looking for answers first, and we work accordingly, including through any inquest or criminal proceedings against the driver.

No win, no fee explained

We handle road traffic accident claims under a conditional fee agreement. If your claim does not succeed, you pay us nothing. If it succeeds, a success fee is deducted from your compensation, capped as a percentage of your damages. We set out the cap, and what it means for you in pounds, in writing before you sign anything.

Some claims need medical reports, police reports or court fees paid as the case runs. We explain how those costs are covered, including after the event insurance where it applies, at the outset rather than later.

Why choose Marley Solicitors?

No win, no fee. No upfront cost, and nothing to pay if the claim does not succeed.
An honest view early. We tell you if we think a claim will not succeed rather than running up costs on a case that is going nowhere.
One named person, start to finish. Your claim is handled by a named member of our team, under solicitor supervision, who you can contact directly. Many of our road traffic clients mention Yasmin by name in their reviews.
We come to you. If your injuries make travelling difficult, we can visit you at home or in hospital.
Treatment first. Where liability is admitted, we push for rehabilitation to be funded early rather than at the end of the claim.
Uninsured and hit-and-run claims. We deal with the Motor Insurers’ Bureau as a matter of routine.

Real results

“I came in expecting to get a couple grand in injuries from a car crash and I left with £18,750. Absolutely brilliant service and I could not be more ecstatic about the results.”

James | Car accident claim

“A big thank you to Marley solicitors who helped and guided me through my insurance claim following a motorbike accident, Yasmin was very helpful throughout the process and negotiated a settlement figure which I was very happy with.”

Gary | Motorbike accident claim

Road traffic accident claim FAQs

Do I need to have reported the accident to the police?

Not for most claims. If the other driver stopped and you exchanged details, a claim can go ahead without a police report. Drivers are legally required to report a collision involving injury to the police within 24 hours if details were not exchanged at the scene.

The exception is a hit-and-run. A claim through the Motor Insurers’ Bureau normally depends on the accident having been reported to the police, ideally within 14 days.

Can I claim against a friend or family member who was driving?

Yes. The claim is made against the driver’s insurance, and it is the insurer that deals with it and pays any compensation, not the driver personally. This is one of the most common situations we see, and people are often relieved to learn that claiming does not mean taking money from someone they know.

What if I was not wearing a seatbelt?

You can still claim. Your compensation may be reduced if wearing a seatbelt would have prevented or lessened your injuries, usually by 25% where the injury would have been avoided altogether and by 15% where it would have been less severe. If a seatbelt would have made no difference to your injuries, there should be no reduction.

Can I claim if I was cycling without a helmet?

Yes. There is no legal requirement for cyclists to wear a helmet in the UK. An insurer may argue that compensation should be reduced, but it has to prove that a helmet would actually have reduced your injuries. For many injuries, such as broken limbs, a helmet is irrelevant.

What if the other driver says the accident was my fault?

Disputes about fault are common and do not mean your claim will fail. We gather the independent evidence, including witness accounts, footage, police reports and the damage to the vehicles, and assess it against the Highway Code. Where both drivers contributed, liability can be shared, and you can still recover compensation for the other driver’s share.

Can I claim if the other driver was uninsured or drove off?

Yes. The Motor Insurers’ Bureau compensates people injured by uninsured and untraced drivers. In a hit-and-run, report the accident to the police as soon as possible and keep the reference number, because the claim normally depends on it.

Will making a claim increase my insurance premium?

Where the accident was not your fault and your losses are recovered from the other driver’s insurer, the claim should not count against your no-claims discount. You must still tell your own insurer about the accident, and each insurer sets its own premiums, so we cannot promise there will be no effect at all at renewal.

Do I have to use the solicitor my insurer recommends?

No. You are free to choose your own solicitor. If you want to use legal expenses cover in your motor policy, the insurer may have rules about which firms it will fund, but you can always instruct us directly on a no win, no fee basis instead.

What is the time limit for a road traffic accident claim?

In most cases you have three years from the date of the accident. For children, the three years do not start until their 18th birthday, and there is no time limit while someone lacks mental capacity. Hit-and-run accidents also need to be reported to the police, ideally within 14 days.

Do you offer no win no fee road traffic accident claims?

Yes. We handle road traffic accident claims on a no win, no fee basis. There are no upfront legal fees, and if the claim does not succeed you owe us nothing.

Car accident compensation calculator

A calculator gives you a rough indication only, and it cannot account for lost earnings, ongoing symptoms or the long-term effect of an injury. We will give you a more accurate assessment, free of charge, once we know more about your injuries.

Speak to a road traffic accident solicitor

Tell us what happened and we will tell you where you stand. The first conversation is free, there is no obligation, and we will give you an honest view rather than an encouraging one.

Call us: 01772 282600
Email: lesley@marleysolicitors.co.uk / yasmin@marleysolicitors.co.uk
Or complete our online enquiry form and we will call you back.

Sources
Department for Transport, Reported road casualties Great Britain, final results: 2025 (published 30 July 2026)
The Highway Code
Whiplash Injury Regulations 2021, as amended by the Whiplash Injury (Amendment) Regulations 2025
Official Injury Claim
Motor Insurers’ Bureau
Limitation Act 1980
Fatal Accidents Act 1976
Froom v Butcher [1976] QB 286 (seatbelt reductions)
Judicial College, Guidelines for the Assessment of General Damages in Personal Injury Cases, 18th edition (April 2026)

Page reviewed by Lesley Anne Delaney, Principal Solicitor and Director, Marley Solicitors – October 2026. Next review: when the Department for Transport publishes its 2026 road casualty statistics, or when the whiplash tariff is next reviewed.

QUESTIONS? WE’RE HAPPY TO HELP…

Road Accident Types

Car accident injury compensation calculator

5* RATED

        
 
 
 
   
 
 
       
   Scott Frazer 
 43 days ago
 
 
  Involved in an accident on public transport,  which got thrown out by an original solicitor. Yasmin at Marleys took the case on, and actually was successful in getting me compensation of which im massive grateful. Excellent communication throughout. Highly recommended.
  
 
      
   Barbara Butterworth 
 51 days ago
 
 
  I would highly recommend Marley  solicitors to anyone looking to get their will written. They provided a first class service from start to finish, combined with a lovely friendly approach that made the whole process completely stress free. Thank you
  
 
      
   Karl Leyland 
 79 days ago
 
 
  I'd like to thankJasmin and Marley solicitors for their great communication, and expertise in personal injury, im very happy with the outcome of my claim and would highly recommend their services.
  
 
      
   James Mackie 
 146 days ago
 
 
  You was absolutely amazing in helping me with my case and I could not have hoped for a better solicitor. I came in expecting to get a couple grand in injuries from a car crash and I left with £18,750. Absolutely brilliant service and I could not be more ecstatic about the results thank you for all the help and I will be referring everyone I know to you.
  
 
      
   Brenda Wright 
 282 days ago
 
 
  Lesley,
so professional and pleasant with it... nothing too much trouble. Given excellent advice re writing a Will.
Very customer focused, will defo come back for any legal problems.   Thank you Lesley and team.
Brenda and Barry
  
 
      
   Vito Zambetta 
 350 days ago
 
 
  I would like to express my utmost satisfaction with the work carried out by my lawyer. From the very first meeting, she demonstrated exceptional competence, availability, and great attention to every detail of my case. She guided me with impeccable professionalism, always explaining everything clearly and reassuringly.

Thanks to her expertise and dedication, my case was handled efficiently and with excellent results. I also truly appreciated her kindness and the ability to make me feel comfortable throughout the entire process.

A true professional: precise, reliable, and always supportive. I highly recommend her to anyone looking for a serious and highly competent lawyer.
  
 
      
   Janet Wales 
 385 days ago
 
 
  We went on a personal recomendation.
The service we had was so friendly upto date and no rush
We would highly recommend marleys .advice and probate help was so easy.
No pushy sell just good advice.
Was so easy.😀🤩😚
  
 
      
   Hev Hynd 
 389 days ago
 
 
  Had my Will done by Lesley, she was fantastic! Talked me through it and was so helpful and knowledgeable. Definitely recommend! Thank you so much !
  
 
      
   Lesley Mcglynn 
 449 days ago
 
 
  
  
 
      
   Peter Blamlre 
 545 days ago
 
 
  I had an injury at a major Supermarket so I contacted several solicitors to make a claim for compensation. Most stated that the compensation I would receive would not be worth making a claim.
Marley Solicitors stated the opposite and a claim was made. I was very surprised that I was offered more compensation than the claim put forward by Marley Solicitors. Yasmin was my Solicitor and she did a fantastic job, keeping me informed of the whole process putting me at ease.
I would not hesitate to contact Marley Solicitors if I need there advice in the future
Thanks for a job well done.
Regards
Peter.
  
 
      
   John Biggins 
 555 days ago
 
 
  Yasmin was extremely helpful in all aspects, thank's for all your help
  
 
      
   Shene Isa 
 582 days ago
 
 
  I was dealing with housing disrepair and poor accommodation standards. Marley Solicitors was recommended to me by a friend after they had received amazing support from them. I had the pleasure of speaking with Yasmin and having her help me for the entirety of the case. She was very informative and explained very well what was going on and what the next steps to take were going to be. In the end, she helped us receive substantial compensation from our housing association, more that we thought we were going to get. They worked swiftly and effectively without delaying anything. I definitely recommend them to anyone having legal trouble. Thank you to Yasmin and her team!
  
 
      
   June Latham 
 663 days ago
 
 
  
  
 
      
   Caitlin Smith 
 685 days ago
 
 
  I was in a car crash 9 months ago and I went to Marley solicitors and Yasmin was my solicitor.

She helped me and explained step by step what will happen and how to deal with everything.

She was always there when I needed anything explained to me or any concerns.

Would highly recommend, thank you for everything I really appreciate it.
  
 
      
   Carolyn Jardmore 
 689 days ago
 
 
  Lesley and her team are brilliant, I have no hesitation in recommending Marley - I received the best expertise and service money could buy - and on that note very reasonable too.
  
 
      
   Peter Small 
 706 days ago
 
 
  Lovely and friendly solicitors, will go the extra mile for you I recommend then anytime they have your back covered
  
 
      
   gary blackburn 
 729 days ago
 
 
  A big thank you to Marley solicitors who helped and guided me through my insurance claim following a motorbike accident, Yasmin was very helpful throughout the process and negotiated a settlement figure which i was very happy with, i would recommend Marley solicitors if you need any help or information .
  
 
      
   Amy Hamilton 
 792 days ago
 
 
  I would highly recommend Marley's, the lovely lady I dealt with came to my house after being hit by a car, I lost teeth, broken shoulder and nose. Very professional and kept me up to date with everything that was happening. I received 20,000 compensation thankyou again for all your help with my matter. This will make a difference being able to replace my teeth, loss of earnings and any extra physio I will need to get my arm functioning.

Thankyou again Marley's
  
 
      
   Stephen Fisher 
 811 days ago
 
 
  Took me a long time, Thinking I wouldn't get anywhere, But I went to see Yasmin at Marley Solicitors, Top Class professional service, Will certainly recommend!  Steve, Leyland.
  
 
      
   Louise Hyde 
 820 days ago
 
 
  I visited Marleys after I had an accident.  Lesley was my first point of contact. Yasmin was then allocated to my file.  I want to thank them both for the support and advice they have given me. I would highly recommend Marleys to anyone who requires such assistance.
Thank you again.
Louise
  
 
      
   Jason Summers 
 883 days ago
 
 
  Would highly recommend Lesley Delaney of Marleys Solicitors. She worked tirelessly on my claim for HAVS and I was extremely happy with my award. Thanks for your hard work Lesley, it is very much appreciated!
  
 
      
   Pat Garth 
 895 days ago
 
 
  We recently completed our Wills with Lesley at Marley Solicitors. We thought it might be a daunting experience but Lesley explained everything in great detail and put us at ease throughout the whole process.
Thank you - Pat & Will
  
 
      
   Colin Ferguson 
 905 days ago
 
 
  We would not hesitate to recommend Lesley Delaney, of Marley Solicitors, to anyone looking  for a local solicitor to advise them on preparing their will and associated documentation. Lesley offers an efficient, professional and friendly service. She provided my wife and me with clear and easily understandable explanations of the whole process.
  
 
      
   elizabeth shaw 
 905 days ago
 
 
  I finally got round to doing my will , ,something i have kept putting off.I went to Marleys in Bamber Bridge .I was immediately put at ease, given lots of good advice and help,Something I had been dreading was so easily and pleasantly dealt with.I can thoroughly recomend this firm.
  
 
      
   Karol Toporek 
 906 days ago
 
 
  Fantastic service, time consuming for solicitor but case settled positive.
Very professional at every stage.
I would definetely recommend ;)
  
 
      
   charles hoggc 
 941 days ago
 
 
  I would like to thank Lesley Delaney from marley solicitors for all her help in getting me the best outcome for my medical negligence claim. I can't thank her enough for all the help I have received from Marley Solicitors. Thank you once again. A very Happy customer. Mr Charles hogg.
  
 
      
   MrNewworlddetective 
 966 days ago
 
 
  We highly recommend Marley Solicitors.  Lesley is very approachable, personable and thorough.  She has a comfortable office and it was good to conduct our business in such a relaxing yet professional way.  Many thanks.  Mr and Mrs Gray
  
 
      
   Ruth Pennington 
 1029 days ago
 
 
  Would highly recommend Marleys Solicitors.We made our Wills and Lesley was thorough, professional and explained everything to us in a comprehensive manner.
Would definitely recommend Lesley at Marleys Solicitors
  
 
      
   Christopher Ryan 
 1029 days ago
 
 
  Used marley solicitors for my white finger claim lesley was great and worked hard to get a great result thanks very much lesley 👍
  
 
      
   Martin Ashcroft 
 1058 days ago
 
 
  Very professional and lovely people and caring . And made life easy 👍👍
  
 
      
   Kathryn Edge 
 1065 days ago
 
 
  Brilliant service, used Lesley to make my Will, lovely lady. Would definitely use them again.
  
 
      
   Cate Martin 
 1083 days ago
 
 
  We were recommended by many happy neighbours to Marley’s and they were brilliant. Lesley advised us on and prepared mirror wills, and helped me with other documentation earlier in the year when she fitted me in with short notice. Thanks to everyone at Marley’s!
  
 
      
   Nicola Cox 
 1106 days ago
 
 
  Amazing service from Lesley. Been putting off wills for ages,  wish we had gone sooner. Lesley made the process easy for us. She was very quick to respond to our questions and put us at ease. It is great having a local solicitor and peace of mind for our family,  that the support is there if required. Thank you!
  
 
      
   Mark I'Anson 
 1109 days ago
 
 
  Lesley provided a great Service and explained everything thoroughly. I would definitely recommend her.
  
 
      
   Heather Livesey 
 1135 days ago
 
 
  We used Lesley's service to draw up new wills and other legal documents.  All carefully explained and carefully prepared.
  
 
      
   Elsie Ball 
 1181 days ago
 
 
  Very satisfied with the efficient and friendly service. Highly recommended
  
 
      
   Gann Deber 
 1183 days ago
 
 
  I used Marley's to write my will. What an excellent service they provided. They wrote the will for a gift to be left to charity.  Made the process simple and easy, on time, friendly  an overall excellent service. I have found my go to solicitors now.
  
 
      
   Kate Trafford 
 1189 days ago
 
 
  I made an appointment with Lesley at marleys and she stayed open late to accommodate us because of our working hours. I was getting married and needed some paperwork authorizing. Lesley made us feel at ease and everything was done quickly and efficiently. We also needed a 2nd lot of paperwork doing and she squeezed us in on the same day to sort that for us aswell because it needed to be sent off asap. I will be making another appointment to be sorting out our will's with her in due course.
  
 
      
   Ngozi Gemma Ijanboh 
 1207 days ago
 
 
  The disrepair in our Brent Council property had been an utter  nightmare for years!
Thank you Yasmin for giving us our lives back.
  
 
      
   Andy Lever 
 1219 days ago
 
 
  I used Marleys for a will after they were recommended by neighbours. They didn’t disappoint and Lesley explained everything I needed to know.

After the first appointment everything was completed within a week. A top class service all round made all the more enjoyable by Lesley, Yasmin and Teddy. I will definitely use them again.
  
 
      
   Adele Thompson 
 1229 days ago
 
 
  We used Lesley to do our wills , upfront prices and very thorough . We liked the fact that everything was explained fully to us using terminology that we both understood ! Very friendly but yet professional service .
Would definitely recommend using Marleys !!
  
 
      
   Stan Balecki 
 1291 days ago
 
 
  Hello, I would like to thank you for your help in my case. Our battle for compensation lasted several years and was successful. If you need legal assistance, I recommend Marley Solicitors.

(Translated by Google, see original)
  
 
      
   Angelika Rzepecka 
 1353 days ago
 
 
  
  
 
      
   Karolina Rzepecka 
 1353 days ago
 
 
  
  
 
      
   Tracy Thorpe 
 1356 days ago
 
 
  Lesley helped me after I suffered a personal injury. She was friendly  and very professional. I was very happy with the final result and would recommend her services to anyone.
  
 
      
   Tracy Lewis 
 1422 days ago
 
 
  Highly recommended if you need any legal representation, Yasmin is very friendly and knowledgeable and will do her upmost to help you.
Thank you to all at Marleys xx
  
 
      
   Kieran Campbell 
 1485 days ago
 
 
  Lesley is amazing and helped us out massively. great service provided by all involved and at a great price. Highly reccomend.
  
 
      
   Melissa Peter 
 1553 days ago
 
 
  What a lovely refreshing change to meet someone who is not your stereotypical, stuffy, old fashioned solicitor.  Lesley is a warm & friendly person who speaks to you as an equal, without any of the usual patronising superiority that you tend to get used to with  this profession.  Met Lesley and Yasmin for the first time on Thursday to discuss Wills, done and dusted and signed by Monday.  Couldn't wish for more superb and efficient service.
  
 
      
   Chris Bilsborough 
 1633 days ago
 
 
  Lesley & co helped me create my will as it was long overdue.

My kids fight over literally everything, so at least now this is one thing they can’t dispute when they each inherit the rubbish I couldn’t bring myself to throw away.

There was no charge as it was done for a donation to Cancer Trust, paid when my number’s up.  Sorry kids (not sorry)!

Fantastic service and communication throughout, would highly recommend this friendly, local business.
  
 
      
   Brian Hudson 
 1643 days ago
 
 
  Very friendly service here
  
 
      
   Tom Welch 
 1788 days ago
 
 
  Lesley was amazing cant thank her enough
  
 
      
   Kamil Niedzwiecki 
 1955 days ago
 
 
  Good morning, thank you very much for keeping my claim, thank you for the successful conclusion and for the commitment of Mrs. Lesley, attorney.
  
 
      
   Justyna1 Sz 
 1994 days ago
 
 
  A very helpful and friendly team, I especially recommend Mrs Lesley - she is a competent and very helpful person
  
 
      
   Ermias Goitom 
 2051 days ago
 
 
  I heard of Marly Solicitors through a friend who highly recommend them to me. I also have had a great experience through the whole process of my claim and the communication was extremely good at all times. Thank you Lesley and Yasmin. I would 100% recommend
  
 
      
   Wioletta Jasinska 
 2078 days ago
 
 
  
  
 
      
   Fil Lk 
 2081 days ago
 
 
  Absolutely brilliant,  kept updated, professional and courteous. Will definitely use again and would recommend without hesitation.
  
 
      
   Monika Woreta 
 2106 days ago
 
 
  Big thanks for ptofessional help and fight until the end.Nice and ptofessional service running the case from the beginning to the very
end,I sincerely recommended.One more time thanks
  
 
      
   Tomasz Lipiec 
 2107 days ago
 
 
  Very professional and helpful!! Great approach to customer. Would definitely recommend!
  
 
      
   Andrzej Radochonski 
 2107 days ago
 
 
  Last Solicitor you will ever need. Professional and always very helpful. It didn't feel like i was just a number in their books. Thanks for all the help.
  
 
      
   Jake Vlogs 
 2112 days ago
 
 
  Amazing staff very professional and helpful. They explain and help 100% of the way. Would highly recommend 5 stars!!
  
 
      
   debra mather 
 2155 days ago
 
 
  Excellent  service  kept informed throughout friendly staff would recommend  to friends and family