Burns and scalds are among the most painful and distressing injuries that can occur in the workplace. They can happen in almost any industry, but they are particularly common in environments where employees are exposed to hot surfaces, steam, electrical faults, or fire hazards.

The severity of burns and scalds can range from minor skin damage to life-threatening severe injuries that require extensive treatment. Even after the initial wounds heal, many people are left with lasting scars, mobility issues, or psychological trauma. Employers have a legal duty to minimise these risks and protect workers from harm. When they fail to do so, injured employees may be entitled to claim a serious injury compensation payout.

How burns and scalds happen at work

There are many ways in which workers can suffer burns or scalds in the workplace. Some of the most common include:

  • Hot surfaces: contact with machinery, ovens, or industrial equipment that has not been adequately shielded.
  • Steam or hot liquids: accidental spills or exposure in kitchens, factories, or chemical plants.
  • Electrical faults: burns caused by faulty wiring, overloaded circuits, or poorly maintained electrical equipment.
  • Fire hazards: inadequate fire safety measures leading to accidental fires and flame injuries.
  • Chemical burns: contact with corrosive substances in cleaning, manufacturing, or laboratory work.

Most of these accidents are preventable with the right safety systems in place.

Types of burn and scald injuries

The medical profession classifies burns by their severity. At work, employees may experience:

  • First-degree burns: affecting only the outer layer of skin, often red and painful but usually healing within a week.
  • Second-degree burns: damaging deeper layers of skin, often cause blisters and significant pain.
  • Third-degree burns: affecting all layers of skin and sometimes muscles or bones, often require surgery or skin grafts.
  • Scalds: caused by hot liquids or steam, leading to blistering and the risk of infection.
  • Electrical burns: which can cause internal damage as well as external injuries.
  • Chemical burns: resulting from exposure to acids, alkalis, or solvents, with the potential for long-term complications.

Each type of burn requires different treatment and can have different long-term effects on the worker’s health and quality of life.

Employer responsibilities for preventing burns and scalds

Employers are legally required to protect their staff from foreseeable risks, including burns and scalds. Their responsibilities include:

  • Carrying out risk assessments to identify potential hazards
  • Ensuring all machinery and hot surfaces are guarded or shielded
  • Providing protective clothing such as heat-resistant gloves, aprons, and safety footwear
  • Training staff in safe handling of hot liquids, chemicals, and electrical equipment
  • Installing and maintaining fire safety equipment, including alarms, extinguishers, and sprinklers
  • Ensuring electrical systems are properly maintained and inspected
  • Putting emergency procedures in place for fire or chemical spills

Failure to meet these duties can leave employers liable if a worker is injured as a result.

The impact of burns and scalds

The effects of burns and scalds extend far beyond the initial pain. Many victims face:

  • Long recovery times: with surgery, skin grafts, or physiotherapy often required
  • Scarring and disfigurement: which may affect self-confidence and mental wellbeing
  • Reduced mobility: especially if burns occur on joints such as elbows or knees
  • Infections and complications: which can prolong recovery and cause further damage
  • Psychological effects: including anxiety, depression, or post-traumatic stress
  • Financial pressures: from being unable to work and covering medical expenses

These consequences highlight why compensation payouts are so important for severe injuries. It provides vital support to help workers cope with both the physical and emotional challenges of recovery.

What to do if you suffer a burn or scald at work

If you are injured in a burn or scald accident at work, it is important to act quickly:

  1. Seek immediate medical treatment: burns can worsen rapidly if not treated correctly.
  2. Report the accident: ensure it is recorded in the workplace accident book.
  3. Gather evidence: take photographs of the hazard and your injuries, and note witness details.
  4. Keep records of expenses: including lost wages, medical costs, and travel for treatment.
  5. Seek legal advice: a solicitor can explain your rights and whether you are entitled to compensation.

These steps protect both your health and your ability to make a successful payout claim.


Making a compensation claim for burns or scalds

If your serious injury was caused by unsafe working conditions, defective equipment, or a failure to provide protective measures, you may be entitled to claim for a settlement/compensation. The value of settlements will depend on factors such as:

  • The severity of the burn or scald and recovery time
  • The cost of medical treatment and long-term care
  • Lost wages and reduced ability to work in the future
  • Pain, suffering, and psychological impact
  • The need for adaptations at home or work due to scarring or reduced mobility

Compensation ensures that workers are not left to bear the financial burden of injuries that were not their fault.

Why choose Marley Solicitors?

At Marley Solicitors, we have extensive experience helping clients who have suffered burns and scalds at work. We understand how traumatic these injuries can be and the long-term effects they may have on your life.

Our team will investigate the circumstances of your accident, gather the necessary evidence, and fight to secure the maximum compensation available. We provide clear, practical guidance throughout the process so that you feel supported at every stage.

Whether your burn was caused by hot surfaces, steam, electrical faults, or fire hazards, Marley Solicitors is here to protect your rights.

Speak to our solicitors today

If you have suffered burns or scald injuries in the workplace, you do not need to deal with the consequences alone. Contact Marley Solicitors today for expert advice and dedicated support. We are here to help you make a claim and secure the compensation settlement you need to move forward with confidence.

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    5* RATED

    Scott Frazer profile picture
    Scott Frazer
    6 days ago
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    Involved in an accident on public transport, which got thrown out by an original solicitor. Yasmin at Marleys took the case on, and actually was successful in getting me compensation of which im massive grateful. Excellent communication throughout. Highly recommended.
    Barbara Butterworth profile picture
    Barbara Butterworth
    14 days ago
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    I would highly recommend Marley solicitors to anyone looking to get their will written. They provided a first class service from start to finish, combined with a lovely friendly approach that made the whole process completely stress free. Thank you
    Karl Leyland profile picture
    Karl Leyland
    42 days ago
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    I'd like to thankJasmin and Marley solicitors for their great communication, and expertise in personal injury, im very happy with the outcome of my claim and would highly recommend their services.
    James Mackie profile picture
    James Mackie
    109 days ago
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    You was absolutely amazing in helping me with my case and I could not have hoped for a better solicitor. I came in expecting to get a couple grand in injuries from a car crash and I left with £18,750. Absolutely brilliant service and I could not be more ecstatic about the results thank you for all the help and I will be referring everyone I know to you.
    Brenda Wright profile picture
    Brenda Wright
    245 days ago
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    Lesley, so professional and pleasant with it... nothing too much trouble. Given excellent advice re writing a Will. Very customer focused, will defo come back for any legal problems. Thank you Lesley and team. Brenda and Barry
    Vito Zambetta profile picture
    Vito Zambetta
    313 days ago
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    I would like to express my utmost satisfaction with the work carried out by my lawyer. From the very first meeting, she demonstrated exceptional competence, availability, and great attention to every detail of my case. She guided me with impeccable professionalism, always explaining everything clearly and reassuringly. Thanks to her expertise and dedication, my case was handled efficiently and with excellent results. I also truly appreciated her kindness and the ability to make me feel comfortable throughout the entire process. A true professional: precise, reliable, and always supportive. I highly recommend her to anyone looking for a serious and highly competent lawyer.
    Janet Wales profile picture
    Janet Wales
    349 days ago
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    We went on a personal recomendation. The service we had was so friendly upto date and no rush We would highly recommend marleys .advice and probate help was so easy. No pushy sell just good advice. Was so easy.😀🤩😚
    Hev Hynd profile picture
    Hev Hynd
    352 days ago
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    Had my Will done by Lesley, she was fantastic! Talked me through it and was so helpful and knowledgeable. Definitely recommend! Thank you so much !
    Lesley Mcglynn profile picture
    Lesley Mcglynn
    412 days ago
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    Peter Blamlre profile picture
    Peter Blamlre
    508 days ago
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    I had an injury at a major Supermarket so I contacted several solicitors to make a claim for compensation. Most stated that the compensation I would receive would not be worth making a claim. Marley Solicitors stated the opposite and a claim was made. I was very surprised that I was offered more compensation than the claim put forward by Marley Solicitors. Yasmin was my Solicitor and she did a fantastic job, keeping me informed of the whole process putting me at ease. I would not hesitate to contact Marley Solicitors if I need there advice in the future Thanks for a job well done. Regards Peter.
    John Biggins profile picture
    John Biggins
    518 days ago
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    Yasmin was extremely helpful in all aspects, thank's for all your help
    Shene Isa profile picture
    Shene Isa
    545 days ago
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    I was dealing with housing disrepair and poor accommodation standards. Marley Solicitors was recommended to me by a friend after they had received amazing support from them. I had the pleasure of speaking with Yasmin and having her help me for the entirety of the case. She was very informative and explained very well what was going on and what the next steps to take were going to be. In the end, she helped us receive substantial compensation from our housing association, more that we thought we were going to get. They worked swiftly and effectively without delaying anything. I definitely recommend them to anyone having legal trouble. Thank you to Yasmin and her team!
    June Latham profile picture
    June Latham
    626 days ago
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    Caitlin Smith profile picture
    Caitlin Smith
    648 days ago
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    I was in a car crash 9 months ago and I went to Marley solicitors and Yasmin was my solicitor. She helped me and explained step by step what will happen and how to deal with everything. She was always there when I needed anything explained to me or any concerns. Would highly recommend, thank you for everything I really appreciate it.
    Carolyn Jardmore profile picture
    Carolyn Jardmore
    652 days ago
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    Lesley and her team are brilliant, I have no hesitation in recommending Marley - I received the best expertise and service money could buy - and on that note very reasonable too.
    Peter Small profile picture
    Peter Small
    669 days ago
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    Lovely and friendly solicitors, will go the extra mile for you I recommend then anytime they have your back covered
    gary blackburn profile picture
    gary blackburn
    692 days ago
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    A big thank you to Marley solicitors who helped and guided me through my insurance claim following a motorbike accident, Yasmin was very helpful throughout the process and negotiated a settlement figure which i was very happy with, i would recommend Marley solicitors if you need any help or information .
    Amy Hamilton profile picture
    Amy Hamilton
    755 days ago
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    I would highly recommend Marley's, the lovely lady I dealt with came to my house after being hit by a car, I lost teeth, broken shoulder and nose. Very professional and kept me up to date with everything that was happening. I received 20,000 compensation thankyou again for all your help with my matter. This will make a difference being able to replace my teeth, loss of earnings and any extra physio I will need to get my arm functioning. Thankyou again Marley's
    Stephen Fisher profile picture
    Stephen Fisher
    774 days ago
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    Took me a long time, Thinking I wouldn't get anywhere, But I went to see Yasmin at Marley Solicitors, Top Class professional service, Will certainly recommend! Steve, Leyland.
    Louise Hyde profile picture
    Louise Hyde
    783 days ago
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    I visited Marleys after I had an accident. Lesley was my first point of contact. Yasmin was then allocated to my file. I want to thank them both for the support and advice they have given me. I would highly recommend Marleys to anyone who requires such assistance. Thank you again. Louise
    Jason Summers profile picture
    Jason Summers
    846 days ago
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    Would highly recommend Lesley Delaney of Marleys Solicitors. She worked tirelessly on my claim for HAVS and I was extremely happy with my award. Thanks for your hard work Lesley, it is very much appreciated!
    Pat Garth profile picture
    Pat Garth
    858 days ago
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    We recently completed our Wills with Lesley at Marley Solicitors. We thought it might be a daunting experience but Lesley explained everything in great detail and put us at ease throughout the whole process. Thank you - Pat & Will
    Colin Ferguson profile picture
    Colin Ferguson
    868 days ago
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    We would not hesitate to recommend Lesley Delaney, of Marley Solicitors, to anyone looking for a local solicitor to advise them on preparing their will and associated documentation. Lesley offers an efficient, professional and friendly service. She provided my wife and me with clear and easily understandable explanations of the whole process.
    elizabeth shaw profile picture
    elizabeth shaw
    868 days ago
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    I finally got round to doing my will , ,something i have kept putting off.I went to Marleys in Bamber Bridge .I was immediately put at ease, given lots of good advice and help,Something I had been dreading was so easily and pleasantly dealt with.I can thoroughly recomend this firm.
    Karol Toporek profile picture
    Karol Toporek
    869 days ago
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    Fantastic service, time consuming for solicitor but case settled positive. Very professional at every stage. I would definetely recommend ;)
    charles hoggc profile picture
    charles hoggc
    904 days ago
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    I would like to thank Lesley Delaney from marley solicitors for all her help in getting me the best outcome for my medical negligence claim. I can't thank her enough for all the help I have received from Marley Solicitors. Thank you once again. A very Happy customer. Mr Charles hogg.
    MrNewworlddetective profile picture
    MrNewworlddetective
    929 days ago
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    We highly recommend Marley Solicitors. Lesley is very approachable, personable and thorough. She has a comfortable office and it was good to conduct our business in such a relaxing yet professional way. Many thanks. Mr and Mrs Gray
    Ruth Pennington profile picture
    Ruth Pennington
    992 days ago
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    Would highly recommend Marleys Solicitors.We made our Wills and Lesley was thorough, professional and explained everything to us in a comprehensive manner. Would definitely recommend Lesley at Marleys Solicitors
    Christopher Ryan profile picture
    Christopher Ryan
    993 days ago
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    Used marley solicitors for my white finger claim lesley was great and worked hard to get a great result thanks very much lesley 👍
    Martin Ashcroft profile picture
    Martin Ashcroft
    1021 days ago
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    Very professional and lovely people and caring . And made life easy 👍👍
    Kathryn Edge profile picture
    Kathryn Edge
    1028 days ago
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    Brilliant service, used Lesley to make my Will, lovely lady. Would definitely use them again.
    Cate Martin profile picture
    Cate Martin
    1046 days ago
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    We were recommended by many happy neighbours to Marley’s and they were brilliant. Lesley advised us on and prepared mirror wills, and helped me with other documentation earlier in the year when she fitted me in with short notice. Thanks to everyone at Marley’s!
    Nicola Cox profile picture
    Nicola Cox
    1069 days ago
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    Amazing service from Lesley. Been putting off wills for ages, wish we had gone sooner. Lesley made the process easy for us. She was very quick to respond to our questions and put us at ease. It is great having a local solicitor and peace of mind for our family, that the support is there if required. Thank you!
    Mark I'Anson profile picture
    Mark I'Anson
    1072 days ago
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    Lesley provided a great Service and explained everything thoroughly. I would definitely recommend her.
    Heather Livesey profile picture
    Heather Livesey
    1098 days ago
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    We used Lesley's service to draw up new wills and other legal documents. All carefully explained and carefully prepared.
    Elsie Ball profile picture
    Elsie Ball
    1144 days ago
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    Very satisfied with the efficient and friendly service. Highly recommended
    Gann Deber profile picture
    Gann Deber
    1146 days ago
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    I used Marley's to write my will. What an excellent service they provided. They wrote the will for a gift to be left to charity. Made the process simple and easy, on time, friendly an overall excellent service. I have found my go to solicitors now.
    Kate Trafford profile picture
    Kate Trafford
    1152 days ago
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    I made an appointment with Lesley at marleys and she stayed open late to accommodate us because of our working hours. I was getting married and needed some paperwork authorizing. Lesley made us feel at ease and everything was done quickly and efficiently. We also needed a 2nd lot of paperwork doing and she squeezed us in on the same day to sort that for us aswell because it needed to be sent off asap. I will be making another appointment to be sorting out our will's with her in due course.
    Ngozi Gemma Ijanboh profile picture
    Ngozi Gemma Ijanboh
    1170 days ago
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    The disrepair in our Brent Council property had been an utter nightmare for years! Thank you Yasmin for giving us our lives back.
    Andy Lever profile picture
    Andy Lever
    1182 days ago
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    I used Marleys for a will after they were recommended by neighbours. They didn’t disappoint and Lesley explained everything I needed to know. After the first appointment everything was completed within a week. A top class service all round made all the more enjoyable by Lesley, Yasmin and Teddy. I will definitely use them again.
    Adele Thompson profile picture
    Adele Thompson
    1192 days ago
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    We used Lesley to do our wills , upfront prices and very thorough . We liked the fact that everything was explained fully to us using terminology that we both understood ! Very friendly but yet professional service . Would definitely recommend using Marleys !!
    Stan Balecki profile picture
    Stan Balecki
    1254 days ago
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    Hello, I would like to thank you for your help in my case. Our battle for compensation lasted several years and was successful. If you need legal assistance, I recommend Marley Solicitors.

    (Translated by Google, see original)
    Angelika Rzepecka profile picture
    Angelika Rzepecka
    1316 days ago
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    Karolina Rzepecka profile picture
    Karolina Rzepecka
    1316 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Tracy Thorpe profile picture
    Tracy Thorpe
    1319 days ago
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    Lesley helped me after I suffered a personal injury. She was friendly and very professional. I was very happy with the final result and would recommend her services to anyone.
    Tracy Lewis profile picture
    Tracy Lewis
    1385 days ago
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    Highly recommended if you need any legal representation, Yasmin is very friendly and knowledgeable and will do her upmost to help you. Thank you to all at Marleys xx
    Kieran Campbell profile picture
    Kieran Campbell
    1448 days ago
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    Lesley is amazing and helped us out massively. great service provided by all involved and at a great price. Highly reccomend.
    Melissa Peter profile picture
    Melissa Peter
    1516 days ago
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    What a lovely refreshing change to meet someone who is not your stereotypical, stuffy, old fashioned solicitor. Lesley is a warm & friendly person who speaks to you as an equal, without any of the usual patronising superiority that you tend to get used to with this profession. Met Lesley and Yasmin for the first time on Thursday to discuss Wills, done and dusted and signed by Monday. Couldn't wish for more superb and efficient service.
    Chris Bilsborough profile picture
    Chris Bilsborough
    1596 days ago
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    Lesley & co helped me create my will as it was long overdue. My kids fight over literally everything, so at least now this is one thing they can’t dispute when they each inherit the rubbish I couldn’t bring myself to throw away. There was no charge as it was done for a donation to Cancer Trust, paid when my number’s up. Sorry kids (not sorry)! Fantastic service and communication throughout, would highly recommend this friendly, local business.
    Brian Hudson profile picture
    Brian Hudson
    1606 days ago
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    Very friendly service here
    Tom Welch profile picture
    Tom Welch
    1751 days ago
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    Lesley was amazing cant thank her enough
    Kamil Niedzwiecki profile picture
    Kamil Niedzwiecki
    1918 days ago
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    Good morning, thank you very much for keeping my claim, thank you for the successful conclusion and for the commitment of Mrs. Lesley, attorney.
    Justyna1 Sz profile picture
    Justyna1 Sz
    1957 days ago
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    A very helpful and friendly team, I especially recommend Mrs Lesley - she is a competent and very helpful person
    Ermias Goitom profile picture
    Ermias Goitom
    2014 days ago
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    I heard of Marly Solicitors through a friend who highly recommend them to me. I also have had a great experience through the whole process of my claim and the communication was extremely good at all times. Thank you Lesley and Yasmin. I would 100% recommend
    Wioletta Jasinska profile picture
    Wioletta Jasinska
    2041 days ago
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    Fil Lk profile picture
    Fil Lk
    2044 days ago
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    Absolutely brilliant, kept updated, professional and courteous. Will definitely use again and would recommend without hesitation.
    Monika Woreta profile picture
    Monika Woreta
    2069 days ago
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    Big thanks for ptofessional help and fight until the end.Nice and ptofessional service running the case from the beginning to the very end,I sincerely recommended.One more time thanks
    Tomasz Lipiec profile picture
    Tomasz Lipiec
    2070 days ago
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    Very professional and helpful!! Great approach to customer. Would definitely recommend!
    Andrzej Radochonski profile picture
    Andrzej Radochonski
    2070 days ago
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    Last Solicitor you will ever need. Professional and always very helpful. It didn't feel like i was just a number in their books. Thanks for all the help.
    Jake Vlogs profile picture
    Jake Vlogs
    2075 days ago
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    Amazing staff very professional and helpful. They explain and help 100% of the way. Would highly recommend 5 stars!!
    debra mather profile picture
    debra mather
    2119 days ago
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    Excellent service kept informed throughout friendly staff would recommend to friends and family