Care Home Negligence

You put your trust in a care home to look after your loved one. You expect dignity, safety, and basic medical standards. But when care homes fall short, when neglect, abuse, or medical failings cause injury, illness, or even death, someone must be held accountable.

At Marley Solicitors, we help families take legal action against care homes and nursing homes when poor care results in serious harm. If your relative was mistreated, neglected, or medically failed, we’ll fight for justice and compensation.

What is care home medical negligence?

Care home negligence happens when staff or management fail to provide the appropriate level of care, either through action, inaction, or medical mismanagement.

This isn’t about mistakes. It’s about avoidable harm caused by a breach of duty.

Common examples include:

• Failure to administer medication correctly
• Untreated pressure sores or bedsores (pressure ulcers)
• Missed signs of infection, stroke, or deterioration
• Poor hygiene leading to illness or sepsis
• Falls due to lack of supervision or unsafe environments
• Dehydration, malnutrition, or weight loss
• Abuse or neglect by carers
• Delays in calling a doctor or ambulance when needed

Has your loved one suffered in a care home?

Ask yourself:

• Were injuries or illnesses brushed off or left untreated?
• Were you told too late (or not at all) about serious incidents?
• Have you noticed sudden changes in mood, weight, or hygiene?
• Were they taken to hospital for something the care home should have spotted sooner?
• Did they pass away under suspicious or unexplained circumstances?

If so, you may have grounds to claim. And we’ll give you a clear, no-pressure opinion on whether it’s worth pursuing.

Who can bring a claim?

You can bring a care home negligence claim:

• On behalf of a loved one who lacks capacity
• As a relative if they have passed away due to neglect
• As the injured party if you or someone you have legal responsibility for was harmed

Whether it’s NHS-run, privately owned, or part of a chain, they’re legally obligated to meet a duty of care. If they didn’t, we’ll make them answer for it.

What can you claim compensation for?

• Physical pain, injury, or suffering
• Psychological trauma (e.g. anxiety, PTSD, loss of dignity)
• Medical expenses or hospital costs
• Cost of relocating to another care facility
• Funeral expenses (in fatal cases)
• Loss of financial dependency (if applicable)
• Abuse or inhuman treatment claims under the Human Rights Act

Why Marley Solicitors?

Because care home cases are personal. Emotional. And they demand legal action that’s fast, fearless, and focused.

• Specialist medical negligence team
• No win, no fee: No upfront costs
• We deal with private care homes, NHS-run facilities, and local authority providers
• Discreet and compassionate legal support: We handle the pressure so you don’t have to

You need a solicitor who won’t flinch when holding large care organisations accountable. That’s us.

Time limits – Don’t wait too long

You usually have 3 years from:

• The date the negligence occurred or
• The date you first became aware of the harm caused

In fatal cases, the limit is 3 years from the date of death. In cases involving someone who lacks capacity, the clock may be paused.

Don’t delay, early action gives us a better chance of building a strong case with fresh evidence.

Speak to a care home negligence solicitor today

If a care home let your loved one suffer; physically, emotionally, or medically, don’t stay silent. Let Marley Solicitors help you demand accountability and secure compensation.

Call us now on 01772 282600
Or fill in the form below to start your claim

We’ll treat your case with respect and we’ll fight to get answers.